High quality service

We always seek to assist our customers throughout all phases of construction. Hence, we have developed a strong range of services to facilitate fastening work.

This includes, amongst other things, training, maintenance, repair of tools, and easy access to documentation. On top of this, our team is always standing by to assist you.

Qualified Technical Support

You can be confident with ITW CP that you are fully supported by a highly qualified technical team.

With specialist experts for the different areas of our business each with a wealth of experience, our technical experts are ready to offer advice in timber engineering related matters.

Available Monday to Friday from 8am – 5:00pm
UK: 0800 731 4924

Our skilled professionals also play a leading role in the industry’s representative bodies finding solutions to future challenges.

Customer Support

Our dedicated team of customer service advisers are always available to take your calls.

They can assist you with:

  • Processing your orders
  • Providing pricing and delivery information
  • Answering questions and queries
  • Putting you in touch with the correct member of our organization

Available Monday to Friday from 8am – 5:00pm.
UK: 0141 342 1660

Get in touch with us today to see how we can assist you.


ITW CP have a dedicated service centre for our ever growing base of Paslode and SPIT tool users. Based in Crawley, West Sussex, our team of highly experienced technicians can diagnose and mend any tool issue.