Conflict & Discipline Management

Course Description

Conflict is an area that many people shy away from. If poor behaviours are allowed to continue, it may be necessary to implement a full blown discipline or grievance procedure – which causes loss of morale, productivity and can have financial repercussions for an organisation as well. Conflict and Discipline Management training is crucial to give managers the skills and confidence to address poor performance and get the employee back on track.

This Course Suits

This course will suit managers who want to better their understanding of how to manage people more effectively. It will help managers confront less-than-excellent performance using management techniques

What Participants Will Gain From This Course

1. The ability to understand how to deal with potential disciplinary situations
2. The skills required to deal with situations such as employee problems and the potential repercussions from them if not taken seriously
3. Greater insight into how to handle discipline interviews and conflict management issues of misunderstandings between people

Course Dates

Duration

1. 1 day

Crawley

1. Tues 20th November 07
2. Thurs 20th March 08
3. Thurs 29th May 08

Enquiries

Email: hradmin@itwcp.co.uk
Telephone: 01293 441987